Privacy Policy
Last updated: September 9, 2026
About Namu
Namu is a Korean learning app that lets people create accounts, generate Korean stories, save words, and review flashcards. This policy explains what information Namu handles and why.
Information we collect
Account information, such as your email address and username or name.
Learning preferences and settings, such as your level, story length, and formality choices.
Learning data, including saved words, flashcards, saved stories, and study progress.
Generated-story activity and usage information used to apply daily limits.
Basic analytics and event data about visits and product usage.
Messages and contact information you provide when asking for support.
How we use information
Provide and secure user accounts.
Generate Korean stories and word definitions.
Save learning progress and preferences.
Understand and improve Namu.
Prevent abuse, troubleshoot problems, and apply usage limits.
Respond to support requests.
Account security emails
Namu uses Resend to send email verification and password-reset messages. Resend processes your email address and the message content, including the secure link, to deliver these emails. Passwords are never included in email. Namu stores verification status and hashed, expiring recovery tokens to secure accounts and prevent link reuse. These messages are for account security, not marketing.
AI services
Story ideas, story-generation requests, and definition requests may be processed by backend AI providers, including OpenAI, to produce the requested content. Please do not include sensitive personal information in prompts or story requests.
Pronunciation audio
When you tap a pronunciation control, Namu sends the Korean text and speech settings to OpenAI to generate audio. These voices are AI-generated, not human recordings. Namu does not record your voice or request microphone access. Audio may be cached temporarily on your device and by the backend to reduce repeat requests.
Google Analytics
Namu uses Google Analytics to understand website traffic and general product usage. Namu does not intentionally send emails, usernames, generated story text, saved words, or other personal learning content to Google Analytics.
Cookies and local storage
Namu may use cookies or browser storage for login and session information, preferences, local learning data, and analytics. Disabling browser storage may prevent parts of the app from working correctly.
Payments
Stripe processes subscription payments and billing information for Namu Plus. Namu stores Stripe customer, subscription, price, status, renewal, refund, and dispute references needed to provide paid access and assist with billing. Namu does not receive or store your full card number.
How information may be shared
Namu may share information with service providers needed to operate the product, such as hosting, analytics, AI, support, and payment providers. Information may also be disclosed when required by law or reasonably necessary to protect users, Namu, or the public. Namu does not sell users' personal information.
Data retention
Account and learning data may be retained while an account is active and afterward as reasonably needed to operate the service, meet legal obligations, prevent abuse, resolve disputes, or maintain backups.
Your choices
You may contact support for help with account or data questions. Some preferences and locally stored data can also be changed or removed through the app or browser settings.
Children
Namu is not intended for children under 13.
Changes to this policy
This policy may be updated as Namu develops. The date at the top will be changed when updates are made.
Contact
For privacy, account, or data questions, contact:
support@readnamu.com